DPS Guide to Aged Care South Australia & NT – full version by DPS Publishing – Issuu.
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How can we help? How did you hear about us? Property ID. Property Address. Agent Name. Agent Email. Secondary Agent Email. Associate Email. Sales: 08 Rentals: 08 [email protected] View our office locations. Already a member? Sign in. This is your legal agreement with your service provider. Your assets, including the family home, are excluded from the means testing arrangements for home care. The Australian Aged Care Quality and Safety Commission is responsible for the review of aged care services including Government subsidised home care services.
As an independent body, the Commission manages the accreditation of residential aged care services and the quality review of home care services across Australia. It evaluates these services against the set Aged Care Accreditation Standards. The Commission is committed to promoting continuous improvement of aged care and ensures that quality and other reporting by service providers is streamlined while supporting accountability information and confidence for consumers.
If you are concerned about the care or services you are receiving, it is recommended that you first try to resolve any issues with your service provider. If you feel you are not being heard or need help to address the issue, you can contact an aged care advocacy service to help you. If the matter is not resolved you can make a complaint to the Aged Care Quality and Safety Commission on or visit agedcarequality. So, every week Bec from Alwyndor comes in to help with the cleaning and do the ironing.
Other days, Bec takes her to the hairdresser and the shops. What might you choose? Rather than a Government funded service, you may choose a private home care provider. Maybe this is more cost effective for you or there is a waitlist for the Government service you are trying to access. Private home care services are arranged directly between you and the service provider. You pay for all the services provided and there is no Government subsidy. Private home care organisations provide a wide variety of services including Registered Nurses for complex care needs and carers for companionship, personal care, housekeeping, cooking and outings.
They may also provide other types of staff such as advisors, assistants, dietitians, drivers, personal trainers, physiotherapists and occupational therapists. There is no limit to the number of hours of care provided each week and you can generally increase or decrease the time as your requirements change. With an agreed notice period you are not required to pay for shifts you do not require. While private home care may seem expensive you may find that it is more cost effective than other institutional alternatives.
There is a wide variety in the level of quality and cost of home care companies. When considering private home care services here are some things to investigate and ask:.
Do they service your area? Is the company Australian owned? Is it independent or part of a franchise? Does the company have appropriate insurance? Thanks to our responsiveness, dependability and personalised care, KompleteCare has become one of the most trusted providers of in-home care and assistance services. These qualities, among others, are what truly set us apart. Are they flexible? After all, it is all about you. What are their recruitment processes? Is there a criminal background check performed prior to employment with an agency?
This is important so that you are not responsible for any injuries that occur on the job. How do they determine appropriate staff for your needs? If a company asks where you live then offers you staff before even hearing about your needs, you can be reasonably assured they allocate based on location as a priority.
Is it possible to interview potential carers and make a selection after those interviews? Do you get to decide what times and days suit your needs? What is the minimum shift length?
Who will be working in the home? Will there be regular staff providing continuity of care or do they change shifts around? Is there a professional staff member, such as a Registered Nurse, that provides a plan to meet the needs of the client? What additional support is offered within the cost of your care? For example, are they available hours a day, seven days a week. The importance of nutrition Good nutrition is important at any age but it becomes even more important as you get older.
Maintaining a healthy body is all about making good choices such as being active and eating healthy which also assists with living independently for longer. Good nutrients also reduces the risk of developing diseases and illnesses, like weakening muscles and bones, or chronic health problems, such as high blood pressure, diabetes, high cholesterol, or osteoporosis.
Poor nutrition can result in weight loss, or weight gain, and impact the security of your immune system making the likelihood of catching illnesses, like the flu, more common. As you age, your calorie intake will decrease. This can be a bit difficult because you still need to maintain the same amount of nutrients, if not increase them.
Taste and smell can also decrease as you age, so to counterbalance that you need more flavourful food or pleasant smelling food to increase your appetites. If you have a decrease in appetite or become unable to prepare your own foods, it can result in a huge loss in vitamins, minerals and proteins the body needs to stave off disease and illness. Eating nutrient-rich foods could include vegetables and fruits, beans, lentils, nuts and seeds, low-fat dairy and lean meat.
These types of foods are rich in vitamins, minerals, proteins, carbohydrates and fats that are vital to an ageing body. Fibre is another essential for older people in maintaining a healthy digestive system, which is also beneficial to good cholesterol levels. Try to eat fruits and vegetables, beans, lentils, nuts and seeds, oats and whole grains, to keep up the levels of fibre into your diet.
However, never substitute supplements for food, they should only be used to assist. Supplements can also help if you are allergic to certain foods but need those vitamins in your diet. Minimising salt intake and reducing processed food, which you will usually find in a lot of junk food, is also important.
Junk food generally has a lot of calories but no nutritional value. Keeping hydrated is vital to a healthy body. The rule of thumb is to drink at least six glasses of water a day. The best option for reaching optimum nutrition goals is to create an action plan for healthy eating. Consult your doctor or nutritionist to organise the best fit for you.
There are more than Day Therapy Centres Australia wide offering:. DTC can assist to either recover or maintain a level of independence. Generally, the DTC will develop an agreed care plan for you and this may include recommendations for therapy and referrals to other service providers where necessary. You may be required to pay a small negotiated fee for services, however, if you are unable to pay you may not be refused access to DTC services.
There are various, individualised CBC services offered to you, as well as your carers. Some of the types of CBC services offered by some providers across Australia may include:. What can I expect from CBC?
The programs organised by CBC service providers aim to provide you with companionship and entertainment, while enhancing your quality of life and stimulating you emotionally, mentally and physically. The centres may also focus on health and wellbeing by providing daily exercise programs and access to allied health needs such as diversional therapy, meal service, occupational therapy, access to podiatry, hairdressing and physiotherapy.
Interactive activities at these centres may include arts and craft, cooking, history, gardening, self help and mutual problem solving.
Types of CBC services available include day care, dementia day care, overnight respite, dementia group, social groups, and respite care. Ensure you enquire about the fees and charges involved before using CBC services.
Older Australians experience high rates of loneliness and isolation but there are different initiatives to improve social connectedness and encourage community interaction. The Community Visitors Scheme CVS , an initiative from the Department of Health uses volunteer visitors to meet with people on a regular basis to provide friendship and social inclusion. The service focuses purely on companionship and the volunteer will not provide personal assistance, such as cleaning, personal care or nursing.
The CVS tries to connect like-minded volunteers and recipients, who have similar hobbies, interests and likes to facilitate a good friendship, and will visit at least once a week for an hour. There are a number of different types of volunteer visits under the CVS:. A group of volunteers visit a small group of residents at a residential aged care facility who have similar interests, like gardening or knitting.
A home care volunteer visits a CVS recipient with an approved Home Care Package at their home once a week for one-on-one interaction. For further information, visit their website, svsa. For further information visit their website, anglicare-nt. The VHC program offers a range of services including domestic assistance, personal care, safety related home and garden maintenance, or respite care in your own home or residential care facility. If you have specific medical care needs or need more intensive assistance, a nurse from the Community Nursing program may be able to help you stay in your own home for longer.
Services may include medication management, wound care or hygiene assistance. To receive these services, you need to be referred for an assessment by an appropriate health professional. This could be your GP, a treating doctor in hospital, a hospital discharge planner or a VHC assessment agency. Respite can be provided in your own home, a community setting or an aged care home. Respite care offers the opportunity for both you and your carer to take a break. This may be for a few hours, a day, a night or a few weeks.
Accommodation and services include:. Access to respite care is based on priority and need. For respite care in your home or in a day care centre, the respite service provider or the Commonwealth Respite and Carelink Centre will assess whether you and your carer are eligible.
The amount of care you receive will depend on your needs and the availability of respite care services. Caring for an elderly or frail loved one can be difficult and a well deserved break is often needed. Trained respite workers often undertake client assessments. Need based programs are then developed with you and your carer to help enhance your quality of life. All centres are staffed by a qualified coordinator and experienced CBRC community workers.
Experienced staff can assist with information and access to other services. There is no charge for assistance provided at Commonwealth Respite and Carelink Centres, however, individual service fees may apply. Community based respite services charge fees according to the type of service being used and your ability to pay. For more information contact your local Commonwealth Respite and Carelink Centre on From September this service has transitioned to Carer Gateway, call Read more about accessing respite in an aged care home on page Transition care can be provided for a period of up to 12 weeks, with a possibility to extend to 18 weeks if assessed as requiring an extra period of therapeutic care.
Seven weeks is the expected average. Low intensity therapy services may include:. To help improve your independence and confidence at the end of a hospital stay, the Transition Care Program provides short term support and assistance. You may be charged a contribution fee to cover the cost of your transition care. For care provided at home, it is Access to transition care is decided on a needs basis and not on your ability to pay fees.
Talk to your hospital social worker or discharge planner to find out more about how to access the transition care program. To help regain your independence if you have not been admitted to hospital, the Government has introduced a new flexible care option. The program focuses on regaining wellbeing over a short period of time, with a maximum of eight weeks.
The ultimate aim is to avoid you having to access ongoing in home care services or residential care. The program is designed around improving your capabilities at performing everyday tasks you may be having difficulties with. A team of professionals would provide the service to help you adjust to the differences in your abilities. This could involve activities and exercises that will benefit your mobility or could result in home modifications to make everyday tasks more manageable.
You will be able to choose the services you want to be provided so the assistance you receive will be tailored to your specific needs. Services can be delivered at your home or in a nursing home. You do need an assessment to access the program.
You can access the STRC program twice over a 12 month period. Keep mobile, stay independent The changes that occur with ageing can lead to problems with mobility such as unsteadiness while walking, difficulty getting in and out of a chair, or falls.
These are reportedly the top mobility problems experienced by older people and a major cause of injury and death. Muscle weakness, joint problems, pain, disease and neurological difficulties can also contribute to mobility problems. Keeping mobile can give you the opportunity to maintain independence in order to fulfil daily tasks and live happily in your own home.
Although light physical activity can help improve your mobility and remain independent, some people also find comfort and assistance in mobility equipment or aids which aim to help them live more satisfying and productive lives. Creating a safe living space is critical to keep your independence and prevent injuries. You can improve the safety of your home by making some basic changes:. Remove clutter around the home to reduce the risk of tripping over.
Keep hallways and staircases clear from clutter and check outside areas as well. Replace those items and use non-slip mats for more effective fall prevention. Make sure you have easy access to bedside lamps and consider using motion sensor lights to create better guidance for moving around your house at night.
Even with grab rails, stairs can present a significant falling hazard. Non-slip strips can help make stairs safer to go up and down or consider having a stair lift installed for easier access to the second level. These devices allow you to call for help by alerting family or emergency services if you fall or become unwell. There are several different types of mobility aids available which can help you maintain independence and safety, assist in walking and moving about, help you with personal care, making it easier for you to remain socially active and maintain your quality of life.
New products and technology are continually introduced to the market. Some of the equipment available include:. Home safety — Some of the aids which can assist you around the house during day-to-day living may include handrails, ramps, tap turners, non-slip mats, easy-grip utensils and easy-pour kettles. You can visit an ILC to test products and equipment and select those most suitable before purchase.
Call or visit ilcaustralia. There are a number of gadgets, devices and technologies that can help older Australians keep their independence and make life much simpler around the home.
These might include safety devices or personal alert systems that can detect falls, call for help in an emergency or have a GPS tracker. These devices are especially handy for people who live alone or go long periods without social interaction. Smartwatches can also offer similar safety functions, having the potential to help in your daily life in a variety of different ways, from instant calls and messaging, to an abundance of applications that can help with things such as medication reminders, cognitive stimulation through brain games, and GPS tracking.
Other gadgets that have hit the market that may be beneficial are assistive technologies, voice-activated functions to control devices around the home, such as your TV, radio, lights and air conditioner, as well as being able to monitor daily routines.
Get connected to SA Ambulance at the touch of a button. Call Direct is the only hour emergency monitoring service that connects you directly to SA Ambulance Service. Call Direct gives you and your loved ones peace of mind that help is only a push of a button away.
Some of these needs may include assistive technology, therapeutic interventions, community care services or other support organisations. The service also provides care coordination if you have multiple providers or more complex needs. An assessor from your local RAS will visit you for the assessment. The RAS assessment is a free service. You might like to have some support, a partner, relative or friend, present during the assessment.
An interpreter can also be arranged. Together with the assessor you will work out a Home Support Plan detailing your needs and goals, and what services are needed to achieve those. The RAS team ensures your diverse needs are addressed through appropriate assessment, or can identify the need for other relevant assessments.
After an assessment has been completed you should be given a referral code which you need to access services. Alternatively, RAS can make a referral to a CHSP provider following a discussion about the availability of appropriate services and a discussion with you about your preferences. This may be a Home Care Package see page 19 provided to you in your own home or residential care in an aged care home see page The ACAT is staffed by doctors, nurses, social workers, occupational therapists and other health professionals.
A member of your local ACAT will visit you in your home or in hospital to assess your needs. You will be asked a series of questions to work out how much and what sort of help you require with daily and personal activities, to determine the best care option for your situation. With your approval, the ACAT will also contact your local doctor to gain more information on your medical history to assist with the assessment process.
Carers, relatives or close friends are encouraged to be involved in the discussion. The ACAT will discuss the result of its assessment with you and the options that would be most suitable and what is available in your area. If there is no package of the assessed level immediately available, you may be offered a package at a lower level or CHSP services to help you while you wait. While an ACAT cannot make recommendations about individual homes or community services, they can provide you with information to assist you to make decisions.
If you are of non-English speaking background and require an interpreter, please advise the ACAT when making your appointment. If the ACAT considers you eligible for services, you will be given a referral code. The service provider of your choice will need this referral code to access your client record on My Aged Care and manage the referral.
If you have a complaint or are not satisfied with the assessment or recommendations, you should advise the person in charge of the ACAT. If you cannot reach an agreement, you can appeal the decision.
You will be sent a letter by the ACAT explaining how you, or someone acting on your behalf, can appeal. If you are no longer able to manage at home without basic assistance, the ACAT helps you, and your carers, determine what kind of care will best meet your needs. Remember it takes anything from a few weeks up to more than a few months to find the care home that suits you. These professionals know the system really well and their help can make your search much easier. Other useful people: Financial advisor Health fund.
If you are unable to continue living independently at home, you may choose to move into an aged care home. The Australian Government regulates and funds the provision of much of the aged care in Australia. All of these terms can be used interchangeably to describe the same type of living arrangement.
There are also non Government funded aged care homes which are called supported or assisted living complexes. If you, or someone close to you, feel you are in need of some form of residential care, you can speak with your doctor, who can make initial contact with My Aged Care. We have been a trusted provider of quality care for older South Australians for over 65 years.
Our clients feel at home to live their best lives, knowing they are safe and supported. Whether in their home or ours, they know our dedicated and compassionate staff are there to provide a helping hand.
With aged care homes and retirement living in Adelaide and the mid north, and home care services from the south of Adelaide, to Whyalla and Yorke and Eyre Peninsulas, you can feel at home with Helping Hand. See our listings at the back of this guide for more details of our locations and services, then give us a call to talk about how we can assist you.
You can also contact My Aged Care direct or a representative, like a family member or friend, can do this on your behalf. After being approved by an ACAT for Government funded residential care, you may begin looking for your future home. You can do this yourself or you can hire a placement consultant who can make the job much easier for you. It is important to know and understand the types of homes available in your area as this may affect the cost and services you receive.
It is also recommended that you visit as many homes as possible, just as you would when buying or renting a house. This will enable you to gauge the feel and culture of the home. Aged care homes provide accommodation ranging from single rooms with ensuites to rooms with shared bathroom facilities. They must provide specified care and services to all residents at no additional cost. Services that must be provided at no additional charge for all residents who need them irrespective of their level of care needs, include:.
For people with dementia, it is important to ask a home whether it offers separate or secure dementia specific units or wings. Some nursing homes may have a secure garden area specifically designed for people with dementia, which is generally attached to the secure dementia unit. There are homes that cater to a specific cultural and linguistic group or may offer culturally appropriate services. Pets can help lessen feelings of loneliness and isolation, and some homes are happy to accommodate you and your pet.
Some nursing homes have live-in pets. Quality Care Through Mutual Respect. Experience quality care delivered by our dedicated team or the independence you desire in a choice of comfortable homes and independent living units located throughout Adelaide and Hills. Get in touch to discuss how we can support you or your loved one Phone 08 claytonhomes. All Government funded care homes must meet required accreditation standards and demonstrate continuous improvement with regard to the quality of care and services provided to residents.
The standards that must be met cover areas such as management, staffing, health and personal care, resident lifestyle, living environment, catering, cleaning, continuous improvement, and safety and security.
It monitors residential aged care services to ensure their compliance with the accreditation standards. The eight new standards replaced the previous standards and will have a much stronger focus on consumers to help them make informed decisions about aged care services. It gives consumers confidence that aged care providers will work in partnership with them and their families to deliver care that supports their health, wellbeing and quality of life.
Each facility is fully accredited and has a long and impressive history for providing optimal quality care. Semaphore Residential Care Centre is a 46 bed high level care facility, located on the Esplanade at Semaphore, where residents can experience the picturesque coastline.
Rosha 58 Chief Street, Brompton, Ph: email: roshagroup rosha. The new standards revolve around consumers, their families and the staff providing care. This partnership between the provider and consumer needs to work in order for the eight areas to work. Since 1 July , all Government funded aged care homes and home care services are measured against the new standards, and organisations must be able to provide evidence of their compliance and performance with the Quality Standards.
Surrounded by tranquil gardens and secluded courtyards our spacious bedrooms and relaxation zones allow our residents to enjoy a variety of lifestyle choices in a relaxing, homelike environment. Supporting the new Aged Care Quality Standards is a new single Charter of Aged Care Rights, protecting the rights of consumers receiving aged care services and their right to be properly looked after, treated well and given high quality care and services.
All aged care providers will have to provide a personally signed copy of the Charter of Rights to every one of their residents or care recipients. This gives them, or their authorised representative, an opportunity to co-sign. By signing the Charter you acknowledge that your provider has given you information about your rights in relation to the aged care service, information about your rights under the Charter and a copy of the Charter signed by your provider.
As a consumer, you have the option of signing the Charter of Aged Care Rights, however, even if you choose not to sign the document you can still receive care and services. Find out more on agedcarequality.
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When you come to Allity for respite care, our aim is to create a Home away from Home for our residents to make the settling-in period as easy as it can be. You can expect the same quality of care that permanent residents receive including all meals, laundry services, social activities and all of your care needs. To find out more about Respite care options, you can contact a Home near you or send us your details and we will be in touch to assist any way we can.
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